Direcional improves customer satisfaction and invests in digital inclusion
Direcional's Customer Satisfaction
Direcional boasts a 40 year history, 150,000 units delivered or incorporated, and over 6,000 employees. It is present in all regions of Brazil.
Our client’s challenge
Integrating all customer information and online services through a multi-channel platform that serves as an information and service hub for property owners.
Sensedia’s role
Implement Sensedia’s API management platform, enabling integrations through a gateway that establishes these connections.
Experience gains
Improved customer satisfaction by providing faster and more user-friendly customer service, through robust API governance and security.
Strategic gains
Developed new products and customer service channels, while ensuring information security. Leveraging technology and data to explore new business opportunities.
By utilizing the capabilities of AWS services, including Amazon EKS for managing containers, Amazon S3 for secure data storage, and Amazon RDS for efficient database management, our solution achieves exceptional performance and reliability.
Looking ahead, our commitment to innovation is closely aligned with AWS. We are dedicated to pushing the boundaries of what's achievable as we explore the capabilities of services like EKS, S3, and RDS. Sensedia's drive to innovate fuels technological advancement in our clients and helps sets new industry standards.
Our solution embodies the core principles of cloud-native architecture and operates seamlessly as a SaaS platform on AWS. Amazon EKS ensures smooth deployment, scalability, and container management, providing an unmatched user experience. The robustness of Amazon S3 guarantees data security and accessibility, while Amazon RDS optimizes database operations for maximum efficiency.
Through our partnership with AWS, we don't just lead in API management; we pioneer the full potential of EKS, S3, and RDS to deliver sustainable success and exponential growth to our clients.
Your journey to success begins here
Trust in us to deliver the finest integrations for your business, backed by market-leading solutions and our expert teams.
Empowering our clients through composable architecture solutions
Driving scalability and growth to our clients through market-leading APIs, microservices, and Integrations.
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Embrace an architecture that is agile, scalable, and integrated
Accelerate the delivery of your digital initiatives through less complex and more efficient APIs, microservices, and Integrations that drive your business forward.
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