Direcional improves customer satisfaction and invests in digital inclusion
Direcional's Customer Satisfaction
Direcional boasts a 40 year history, 150,000 units delivered or incorporated, and over 6,000 employees. It is present in all regions of Brazil.
Our client’s challenge
Integrating all customer information and online services through a multi-channel platform that serves as an information and service hub for property owners.
Sensedia’s role
Implement Sensedia’s API management platform, enabling integrations through a gateway that establishes these connections.
Experience gains
Improved customer satisfaction by providing faster and more user-friendly customer service, through robust API governance and security.
Strategic gains
Developed new products and customer service channels, while ensuring information security. Leveraging technology and data to explore new business opportunities.
Your journey to success begins here
Trust in us to deliver the finest integrations for your business, backed by market-leading solutions and our expert teams.
Empowering our clients through composable architecture solutions
Driving scalability and growth to our clients through market-leading APIs, microservices, and Integrations.
.webp)
Embrace an architecture that is agile, scalable, and integrated
Accelerate the delivery of your digital initiatives through less complex and more efficient APIs, microservices, and Integrations that drive your business forward.
.svg){kind=logo}