FAQ

Get answers to your questions about our solutions and services

Find answers to the most common questions about Sensedia, our API solutions, integration, and support. Learn how we can help your company accelerate digital innovation.

What makes Sensedia a global leader in APIs and integrations?

Sensedia stands out for its technological expertise and robust portfolio of solutions, including API Management, iPaaS, innovative Open Finance and Artificial Intelligence tools, and specialized consulting to elevate both the technical and business areas of our clients. With over 17 years of experience, we've been helping global companies become more digital, connected, and open through APIs and integrations.

  • Cutting-Edge Technology: Solutions like API Management and iPaaS enable businesses to efficiently create, manage, and monitor APIs and integration flows, ensuring agility and scalability for system connections.
  • Security & Governance: Products like Adaptive Governance safeguard API integrity and compliance, providing security throughout the entire lifecycle.
  • Expert Consulting: Sensedia’s highly specialized teams offer guidance on API and integration best practices, helping companies implement and manage digital strategies that drive both technical and business impact.
  • Continuous Innovation: With solutions for Open Finance, Open Insurance, Artificial Intelligence, and multi-gateway integrations, Sensedia accelerates innovation and empowers digital transformation.

Learn about Sensedia: https://www.sensedia.com/about-us

Where should I start with my company’s API strategy?

The first step in building an effective API strategy is conducting a detailed assessment with our consulting team, which includes:

  • Assessing Business Goals: Define key objectives and identify integration opportunities that can deliver immediate value.
  • Mapping Systems: Analyze existing systems and processes to pinpoint integration points and potential improvements.
  • Strategic Planning: Develop a roadmap covering API design, development, monitoring, and security.

This initial assessment is essential for guiding investments and aligning the technology strategy with business needs.

Learn more about Sensedia’s consulting services: https://www.sensedia.com/service/expert-services

How can Sensedia’s API Management platform benefit your business?

Sensedia’s API Management platform is a comprehensive solution that provides:

  • API Creation & Management: From design to deployment and monitoring, ensuring full control over the API lifecycle.
  • Monitoring & Analytics: Advanced analytics provide insights into performance, latency, traffic, and engagement, enabling quick optimizations.
  • Integrated Security: Robust security features protect data and control access, ensuring the integrity of integrations.
  • Operational Agility: An intuitive interface and tools like the Developer Portal streamline integration and accelerate application development.

Learn more about our API Management platform: https://www.sensedia.com/product/api-management

Besides the API Management platform, what other products does Sensedia have in its portfolio?

Beyond our API Management platform, Sensedia offers a robust portfolio of solutions, including:

  • Adaptive Governance: Provides customizable workflows for API governance.
  • Developer Portal: Centralizes documentation and simplifies developer integrations.
  • iPaaS: Easily connects legacy systems, ERPs, CRMs, and e-commerce.
  • Open Finance e Open Insurance: Supports regulatory compliance and enables new business models.
  • Events Hub: Enables real-time event distribution for faster business responses.
  • Flexible Actions: Allows API interactions to be customized without impacting the back-end.
  • Service Mesh: Simplifies microservices communication with a low-code interface.
How does Sensedia ensure security throughout the entire API lifecycle?

Security is a top priority at Sensedia. To ensure API protection, we implement a range of best practices and technologies, including:

  • Strict Access Control: Leverages Access Control to manage identities and permissions securely.
  • Continuous Monitoring: Uses advanced analytics tools to detect and respond to potential threats in real time.
  • Regulatory Compliance: Ensures alignment with LGPD, GDPR, and other regional security standards.
  • Defensive Strategies: Implements security policies from API design to operation, ensuring end-to-end protection.
How can Sensedia enhance your API governance?

API governance is streamlined through solutions that enable:

  • Custom Workflows: Adaptive Governance allows you to create tailored workflows for different API sets.
  • Compliance & Auditing: Built-in mechanisms ensure regulatory compliance and simplify continuous auditing.
  • Full Visibility: Monitoring tools provide a comprehensive view of API performance and potential risks.

Learn more about Adaptive Governance: https://www.sensedia.com.br/produtos/api-governance

How do Sensedia’s consulting services work?

Sensedia’s consulting services provide expert guidance to help companies design, implement, and optimize their API strategies. Our approach includes:

  • API Strategy Assessment: We analyze business goals, integration opportunities, and technical requirements to create a tailored API roadmap.
  • Strategic Planning: Development of a customized roadmap for API integration and management.
  • Implementation & Training: Support throughout deployment, including training sessions and workshops for teams.
  • Ongoing Support: Continuous monitoring and adjustments to ensure alignment with strategic goals.

This consultative approach ensures a secure, efficient implementation aligned with industry best practices. With the support of our specialized consulting team, your business can fully leverage the power of APIs to drive modernization and unlock new growth opportunities.

Learn more about Sensedia’s consulting services: https://www.sensedia.com.br/servicos/expert-services

How Can Sensedia Help Your Business with Open Finance?

In the Open Finance landscape, Sensedia provides solutions that:

  • Enable Secure & Scalable APIs: Support the development and management of high-performance APIs for seamless, secure data sharing between financial institutions and third parties.
  • Accelerate Integration: Provide pre-built connectors and playbooks to streamline connectivity, reducing integration complexity and time to market.
  • Enhance API Governance & Security: Adaptive Governance ensures strict control over API access, data protection, and regulatory monitoring.
  • Ensure Regulatory Agility: Facilitate adherence to frameworks like CFPB 1033.
  • Offer Expert Consulting: Our specialists guide businesses through Open Finance adoption, from strategy and compliance to API deployment and optimization.

Learn more about our Open Finance solution: https://www.sensedia.com.br/produtos/open-banking

Does Sensedia Offer Artificial Intelligence Solutions?

Yes, Sensedia integrates Artificial Intelligence (AI) into its solutions to enhance API management, security, and automation. Our AI-driven capabilities include:

  • Optimize Performance: Detect patterns and anomalies to enable automatic adjustments in integrations.
  • Enhance User Experience: Personalize interactions and responses based on user behavior.
  • Support Decision-Making: Provide detailed analytics to drive strategic business decisions.
Are Sensedia’s Solutions Compatible with Multi-Gateway API Strategies?

Yes, Sensedia’s solutions fully support multi-gateway API strategies, providing flexibility, and interoperability. Our platform enables:

  • Multi-Gateway Integration: Enables seamless connectivity with various API management and routing platforms.
  • Hybrid & Multi-Cloud Environments: Supports different deployment models, ensuring agility and scalability.
  • Business Adaptability: Simplifies transitions and integrations with existing market technologies.
How Do Sensedia’s Support Services Work?

Sensedia’s support is designed to assist clients at every stage of their journey with our solutions:

  • Specialized Technical Support: Dedicated teams to resolve technical questions and issues efficiently.
  • Proactive Monitoring: Tools that anticipate and address potential failures before they impact operations.
  • Access to Resources & Training: Comprehensive documentation, workshops, and self-service materials.
  • Customized Support Plans: Tailored services designed to match the specific needs and scale of each client’s operations.
How Do Sensedia’s API Management and iPaaS Solutions Work Together to Enhance Your Integration Strategy?

By combining API Management and iPaaS, Sensedia enables organizations to build robust, future-proof integration architectures that support digital transformation and business innovation.

  • Seamless Connectivity: iPaaS integrates legacy systems, ERPs, CRMs, and cloud applications, while API Management ensures secure and governed API exposure.
  • Scalability & Flexibility: API Management controls API traffic and policies, while iPaaS enables efficient orchestration of data flows.
  • Security & Compliance: API Management enforces access control, authentication, and compliance, while iPaaS facilitates secure data synchronization across platforms.
  • Faster Time-to-Market: iPaaS accelerates integration development, and API Management ensures APIs are efficiently managed, monitored, and monetized.

Learn more about Sensedia’s API Management and iPaaS.

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