Grupo José Alves enables sales through WhatsApp and chatbot in a hybrid architecture
Grupo José Alves: A Case Study
The group's portfolio includes the manufacturer of Coca-Cola products in Brazil, serving over 250 municipalities in the state and Tocantins.
Our client’s challenge
Seamless integration of their systems, facilitating fast and secure communication via APIs to enable new channels.
Sensedia’s role
Our focus was on API development, enabling the integration of new channels and streamlining cloud services migration.
Experience gains
Agility in the sales process, from order placement, tracking, and estimated product delivery dates.
Strategic gains
Modernizing the sales model by adding additional customer experience channels through WhatsApp and chatbot, enhancing the group’s market presence.
By utilizing the capabilities of AWS services, including Amazon EKS for managing containers, Amazon S3 for secure data storage, and Amazon RDS for efficient database management, our solution achieves exceptional performance and reliability.
Looking ahead, our commitment to innovation is closely aligned with AWS. We are dedicated to pushing the boundaries of what's achievable as we explore the capabilities of services like EKS, S3, and RDS. Sensedia's drive to innovate fuels technological advancement in our clients and helps sets new industry standards.
Our solution embodies the core principles of cloud-native architecture and operates seamlessly as a SaaS platform on AWS. Amazon EKS ensures smooth deployment, scalability, and container management, providing an unmatched user experience. The robustness of Amazon S3 guarantees data security and accessibility, while Amazon RDS optimizes database operations for maximum efficiency.
Through our partnership with AWS, we don't just lead in API management; we pioneer the full potential of EKS, S3, and RDS to deliver sustainable success and exponential growth to our clients.
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