Rede D'Or enhances patient experience by creating a unified digital platform
Enhancing the Patient Experience at Rede D'Or
As Brazil's largest integrated healthcare network, comprising 68 hospitals and 50 oncology clinics, Rede D’Or serves approximately 2.5 million patients daily.
Our client’s challenge
Revolutionizing the digital landscape of their facilities, enabling enhanced integration and a seamless experience across their digital channels.
Sensedia’s role
Building a digital platform that delivers an improved user and patient experience by integrating the company's website, online appointment booking for consultations and exams, and convenient access to clinical information and test results.
Experience gains
Access and view a wide range of test results in a centralized hub, eliminating the need to navigate multiple platforms. Simplified patient identification process for hassle-free access to all services across various digital channels.
Strategic gains
Migrate and consolidate all hospital systems for a unified view. Resulting in enhanced governance, security, monitoring, and scalability. Facilitated partner integrations and appointment scheduling. Enabled agile rollout of new features.
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