Sensedia helps Bank Bmg cut mobile app login latency by 87%
Bank Bmg Case Study
For over 90 years, Banco Bmg has centered its digital journey around the customer. They offer a wide range of services, including accounts, loans, insurance, and investment products for individuals, corporations, and wholesalers, as well as support for retail management.
Customer Challenge
Banco Bmg recognized that its mobile app's experience was lacking, with long screen loading times and crashes that frustrated users. The challenge was to upgrade the infrastructure and optimize API response times to improve the overall customer experience.
Sensedia's Role
As a trusted partner in Open Finance, Sensedia was chosen to replace Banco Bmg's outdated API management solution. By migrating to Sensedia's platform, Banco Bmg sought to enhance scalability, increase customer satisfaction, and achieve the improved performance needed for its mobile app.
Gains in experience
The application's performance improved dramatically, with login latency reduced by 87.5%, from 12 seconds to just 1 second. Stability also saw a significant boost, with the success rate on iOS increasing from 75-80% to over 90%.
Strategic gains
The enhanced performance and stability not only elevated the user experience but also opened new business opportunities for Banco Bmg, such as enabling customers to shift from call centers to digital self-service. Sensedia’s API Platform also allowed Banco Bmg to strengthen API protection and governance, making authentication and security more robust.
Sensedia helps enterprises modernize legacy systems by creating a governed API and integration backbone on AWS. Leveraging Amazon EKS for container orchestration, Amazon S3 for secure data management, and Amazon RDS for reliable storage and performance, our approach gradually decouples legacy cores into composable, cloud-native services without disrupting operations.
Guided by Sensedia’s philosophy to connect, expose, and evolve, we start by exposing legacy capabilities through APIs, then migrate workloads into managed environments like EKS and RDS while maintaining data consistency and governance through our hybrid gateway and iPaaS.
Together with AWS, Sensedia enables sustainable modernization beyond lift-and-shift. By combining AWS scalability with our expertise in API lifecycle management and integration, we help clients evolve from legacy monoliths to intelligent, composable platforms that drive innovation and unlock new digital channels.
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